Digital Goods Refund Policy

Our utmost focus is on the quality of our products, with your contentment being our primary goal. As our products are digital goods distributed via Internet download, refund provision is generally limited.

Nonetheless, we are willing to consider refund requests under the following circumstances:

Non-Delivery of Product: In case you face a situation where you fail to receive the delivery email from us due to mail issues, Our Website might ask for evidence of your complaint to the mail service provider regarding the missing item.

Problems with Product Download: If you encounter difficulties during the download process, Our Website suggests reaching out to your browser provider’s support team. Our Website ensures compatibility across all major browsers, and issues of this nature often stem from browser, firewall, or network configurations.

Product Description Mismatch: Refund requests based on this reason will be individually evaluated and subject to our approval. To mitigate such claims, we urge all customers to review our complimentary samples, like video previews, demo links, product snippets, and screenshots, for each product category before completing a purchase.

Software Glitches: Despite our rigorous pre-release testing, occasional unexpected errors may arise. If you encounter such an issue, kindly report it to our Support Team for evaluation of your refund petition.

Requests for refunds should be lodged within 1 day of your initial purchase.

We place high value on your trust and endeavor to ascertain your satisfaction with our offerings. For any queries or issues, please feel free to contact our support team at

Email: info@semiocast.com

Last Updated: September 19, 2024