Semiocast helps clients successfully measure, understand and engage in real-time Web conversations, happening today mostly on Twitter and Facebook.

We believe that conversations that matter are those millions of micro-conversations about brands and products happening between consumers every day. We have developed an innovative approach and technology to leverage the content of these micro-conversations.

Measure

Assess conversations about your brand according to volume, audience, languages, mood, user profiles, message types… for each key topic inspired by your brand.

Understand

Make sense of real-time Web conversations to fuel your business development: how do customers perceive your brand, what do they like about your products, what do they say about your communication efforts, how do they evaluate your customer care programs…

Interact

Identify the conversations you should participate in and define how to interact with your customers and target consumers on Twitter and Facebook.