Semiocast helps clients successfully measure, understand and engage in real-time Web conversations, happening today mostly on Twitter and Facebook.

Measure

Assess conversations about your brand according to volume, audience, languages, sentiment, user profile, message type… by key topic for your brand.

Understand

Make sense of the conversations to fuel your business development: how do customers perceive your brand, what do they like about your products, what do they say about your communication efforts, how do they evaluate your customer care program.

Interact

Identify the conversations you should participate in and define how to interact with your customers and target consumers on Twitter and Facebook.